Make Charlene a part of your staff!
Charlene has teamed up with Dolphin Management to create this Dolphin Legend Series module. Its unique set of features brings Charlene’s expertise right into your practice:

• Built-in tools compare your practice, deband and recall numbers to Charlene’s benchmarks, then offers suggestions for improvement
• Scripting content for different employee roles and scenarios can be called up on the spot, making it an ongoing training tool
• Monitors and analyses functions that tell you immediately if your treatment time is running over, or if your recall system isn’t producing

Other features include scheduling templates perfect for any sized practice, and a guide for implementing an effective recall system. Charlene White’s SOS helps maximize workflow, increase efficiency and take control of critical areas of the practice. A companion 60–minute DVD, “Scheduling from the Team Approach,” is also included.

The Charlene White’s SOS was developed specifically for Dolphin Management by Charlene White and her team at Progressive Concepts Orthodontic Consulting & Management Solutions. You can learn more about Dolphin full range of software solutions at www.dolphinimaging.com .

Scheduling from the Team Approach
In this information packed DVD, Charlene discusses how each person on the team plays a role in creating a smooth flowing day. “How to Quit Blaming the Appointment Coordinator for a Faulty Schedule” was a popular article Charlene wrote. The doctor, the clinical team, and the business office have the opportunity to impact the schedule daily. It is fun and informative to view this DVD as a team and learn the key elements that result in a productive schedule and reduced intra-office conflict.