CONNECTING THE DOTS
Seminar Length: Half Day
Through this seminar, you will learn how every team member plays an important role in the five major office systems. The staff will learn to respect the importance of other positions in the office and learn to reduce front-to-back conflict.
CONSIDER THESE IMPORTANT QUESTIONS:
- How does the appointment coordinator directly affect the collections system?
- What can a clinical assistant do to become a marketing giant for the practice?
- What 5 things does the doctor do that directly affects the scheduling system?
- What does a lack of systems and standards in the practice result in?
- How do the clinical assistants play a significant role in starting new patients in the practice?
- What 4 things can the business staff do to make the clinical system work?
- These questions and many others will be answered for you and your team.
BENEFITS OF TAKING "CONNECTING THE DOTS" SEMINAR AS A TEAM:
- Gain a better understanding of how the five major systems in the orthodontic practice connect.
- See how team members make a significant and important contribution to systems in the office that they do not directly work with.
- Reduce front-to-back conflict.
- Learn to respect the importance of other positions in the office.
- Improve your teamwork immediately.
- Gain 4 CEU credits for each staff member without leaving the office!
"I originally heard Charlene give her "Connecting the Dots" speech on her annual cruise seminar. I enjoyed it so much that I asked her to come into my office to present it to my entire team. This talk really supports my philosophy of practice management. Every orthodontist should share this information with their staff to let them know just how valuable their individual contributions are to the overall success of the practice."
--Dr. Terry G. Dischinger,
Lake Oswego, Oregon
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