Intra-office communication is one of the biggest challenges for most orthodontic
teams. Not having good systems in place for communicating within your practice
leads to dissatisfied staff, office conflict, and a breakdown in team morale.
Worst of all, poor communication opens the door for that dreaded “grapevine”
communication that is so damaging to your team’s success.
This Course Contains . . . A one hour and 30 minute video covering:
How to improve intra-office communication skills through the use of such items as:
A staff communication coordinator
An office calendar
The staff empowerment calendar
Staff memos
Idea Boards
Charlene goes into great detail of how to coordinate your meetings:
Morning huddles
End of day huddles
Staff meetings
Staff retreats
Continuing education trips
On-going training sessions
Charlene also tells you how to handle intra-office conflict.
The 70+ page manual contains the following items and much more:
Morning Huddle & End of Day checklist
Project assignment sheet for meetings
Staff reporting systems
Continuing education trip planner
Dr. Joe Mayes’ practice university curriculum
Conflict resolution—10 step evaluation form
AND a section filled with games and activities to spice up your next staff meeting!