Charlene White - Progressive Concepts - Orthodontic Practice Management

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In this library, you will find a guide to a wealth of information on how to improve your practice. Please review the following topics to learn which products correspond to your area of need.

Front Desk Training
#4 - Customer Service with a Smile (DVD)
#11 - Scheduling from the Team Approach (DVD)
#13 - Scheduling for Success
(Training for the appointment coordinator)

Clinical Team Training
#1 - Basic Training 101
#9 - Inventory Manager
#14 - Smart Talk (DVD)

Office Management
#15 - Step-by-Step (Evaluations/Salary Reviews)
#17 - Winning the Race to Success

Marketing The Practice
#10 - Marketing the Orthodontic Practice
New Patient Coordinator
#6 - Excellence in the New Patient Process (DVD)
#8 - High Impact (DVD)

Financial Coordinator
#5 - Dollars and Sense

Products For The Doctor
#15 - Step-by-Step (Evaluations/ Salary Reviews)
#17 - Winning the Race to Success

Scheduling & Appointment Book Control
#11 - Scheduling from the Team Approach (DVD)
#13 - Scheduling for Success

Video Workshops For Staff Meetings
#3 - Connecting the Dots (DVD)
#4 - Customer Service with a Smile (DVD)
#7 - Grapevine (DVD)
#11 - Scheduling from the Team Approach (DVD)
#14 - Smart Talk (DVD)
#16 - Team Power (DVD)

Team Building
#3 - Connecting the Dots (DVD)
#4 - Customer Service with a Smile (DVD)
#7 - Grapevine (DVD)
#16 - Team Power (DVD)

New/Start Up Practice
#2 - Complete Guide
#6 - Excellence in the New Patient Process
#10 - Marketing the Orthodontic Practice
#12 - Orthodontic Hiring Made Easy

Personnel Management
#12 - Orthodontic Hiring Made Easy
#15 - Step-by-Step (Evaluations/Salary Reviews)

Click on the titles for a description of the products.

PRODUCT	PRICE	QUANTITY
BASIC TRAINING 101 Clinical Assistant Training Course	$395.00
COMPLETE GUIDE TO MANAGING THE ORTHODONTIC PRACTICE 5th Edition	$180.00
CONNECTING THE DOTS VIDEO SEMINAR for the Orthodontic Team	$175.00
CUSTOMER SERVICE WITH A SMILE In the Orthodontic Practice	$350.00
DENTAL TEAM POWER Referring Dentists Gift	$119.00
DOLLARS & SENSE Financial Coordinator Training Course	$295.00
EXCELLENCE IN THE NEW PATIENT PROCESS New Patient Coordinator Training Course	$495.00
GRAPEVINE Intra-Office Communication Training for the Orthodontic Team	$295.00
HIGH IMPACT Advanced New Patient Coordinator Training	$295.00
INVENTORY MANAGER The Complete Orthodontic Inventory System for the Clinic, Lab and Business Office	$175.00
MARKETING THE ORTHODONTIC PRACTICE 2nd Edition	$90.00
ORTHODONTIC HIRING MADE EASY Advertising, Interviewing and Hiring Key Positions	$195.00
SCHEDULING FOR SUCCESS Appointment Coordinator Training Course	$395.00
SCHEDULING FROM THE TEAM APPROACH In the Orthodontic Office	$295.00
SMART TALK Clinical Communications	$450.00
STEP-BY-STEP Orientation, Evaluation and Salary Review Training System	$395.00
TEAM POWER VIDEO SEMINAR For the Orthodontic Practice	$175.00
WINNING THE RACE TO SUCCESS Orthodontist/Office Manager Training Course	$395.00
CHARLENE'S PAST NEWSLETTERS ON CD 21 of Charlene's past newsletters	$245.00