NEEDS ASSESSMENT
In this library, you will find a guide to a wealth of information on how to improve your practice.
Please review the following topics to learn which products correspond to your area of need.
Front Desk Training
#4 - Customer Service with a Smile (DVD)
#11 - Scheduling from the Team Approach (DVD)
#13 - Scheduling for Success
(Training for the appointment coordinator)
Clinical Team Training
#1 - Basic Training 101
#9 - Inventory Manager
#14 - Smart Talk (DVD)
Office Management
#15 - Step-by-Step (Evaluations/Salary Reviews)
#17 - Winning the Race to Success
Marketing The Practice
#10 - Marketing the Orthodontic Practice
New Patient Coordinator
#6 - Excellence in the New Patient Process (DVD)
#8 - High Impact (DVD)
Financial Coordinator
#5 - Dollars and Sense
Products For The Doctor
#15 - Step-by-Step (Evaluations/ Salary Reviews)
#17 - Winning the Race to Success
Scheduling & Appointment Book Control
#11 - Scheduling from the Team Approach (DVD)
#13 - Scheduling for Success
Video Workshops For Staff Meetings
#3 - Connecting the Dots (DVD)
#4 - Customer Service with a Smile (DVD)
#7 - Grapevine (DVD)
#11 - Scheduling from the Team Approach (DVD)
#14 - Smart Talk (DVD)
#16 - Team Power (DVD)
Team Building
#3 - Connecting the Dots (DVD)
#4 - Customer Service with a Smile (DVD)
#7 - Grapevine (DVD)
#16 - Team Power (DVD)
New/Start Up Practice
#2 - Complete Guide
#6 - Excellence in the New Patient Process
#10 - Marketing the Orthodontic Practice
#12 - Orthodontic Hiring Made Easy