New Patient Coordinator Webinar
June 18, 2010 11:00 am – 2:00 pm EST (8:00 am – 11:00 am PT)
January 14, 2011 11:00 am – 2:00 pm EST (8:00 am – 11:00 am PT)
- Increase your case acceptance by turning exams into starts, even in tough times.
- Learn the 12 reasons why patients choose your office.
- Manage your office scheduling to increase your practice profits.
- Learn real-world scripting techniques that are pervasive, not pushy.
- Set up a fail-proof pending system.
- Learn the power of the “take ten” check-in.
- Fabulous form sharing with other attendees.
- The role of an outstanding New Patient Coordinator.
- Avoiding the 9 biggest mistakes coordinators make.
- Creating persuasive presentations that lead to “yes”.
- 15 key times to kick it up a notch.
- Internet positioning – ways to the top.
- The power of the first impression.
- Promoting your practice on the first call.
- Creating an exceptional one-step process.
- Learn the major secrets to enhancing the doctors exam.
- Successfully overcoming the top 3 objections.
- Presenting win/win financial options that can result in 25-30% increase in starts.
- Scheduling new patients efficiently for the entire team.
- Learn how to track and analyze your statistics.
- Inputting a fail-proof recall and pending system.
- Brand new ways to combat “I’ve got to talk to my husband” and “I want a second opinion".
Easy, convenient and practical for busy offices, Charlene’s Webinars offer a condensed, action packed version of the New Patient Coordinator seminar online. Join us for real-time, interactive sessions or watch a recorded session at your convenience. Both include our 100+ page resource workbook.
- No airfare or gasoline expense!
- No hotel room or travel costs!
- No time away from the office!
- $395 to register (per computer) – your entire team can attend!
IF YOU CAN PICK UP A PHONE AND SEND AN EMAIL,
YOU CAN PARTICIPATE IN A WEBINAR!What is a Webinar?
A webinar is a presentation, lecture, workshop, or seminar that is transmitted over the web. Webinars can be live or recorded. Charlene White offers both for her clients’ convenience.
What do I need to participate in Charlene’s Webinars?
To participate in one of Charlene’s webinars, you need a phone (with speakers or speakerphone if you will have several people listening to the webinar) and a computer with internet access. You will listen to Charlene’s voice over the phone and will be given a dial in number at the beginning of the webinar. You will see the visual presentation, the PowerPoint, Charlene, etc., on your computer.
Recorded vs. Live Webinar
Live webinar: Attend on a specific day at a specific time determined by Charlene White and her team. You get to talk live with Charlene and other offices that are attending the webinar during live webinar. If you have technical difficulties, you will be sent a recording of the live webinar that you will have access to for 24 hours.
Recorded webinar: You purchase a previously recorded webinar and will have viewing access to the webinar for 24 hours. You pick the time that you want to view the webinar and Progressive Concepts will make the webinar accessible to you during that time. You will still receive a workbook and if you have any questions, you may call or email Charlene after you view the webinar.
Comments from Earlier Webinars:
“I enjoyed the entire webinar! I am new to this position and everything was so helpful. I also enjoyed how we could interact and get feedback from other offices. I learned a lot! The webinar is an excellent idea!”
Michele Means
Dr. Jeri Stull Orthodontics
Fort Thomas, KY
“What I liked most about the workshop was being able to gain the information we needed in the comfort of our own office.”
Renee Pass
Dr. Sosebee and Britt
“What I liked most about the webinar was that it was well organized and had great content! Great job! We have already started using some of your ideas! Thanks!”
Dr. Michael Minars
Hollywood, FL
“What I liked most about the webinar was the convenience of not having to travel, saving costly expenses, and not having to take off of work! Workbook was great!”
Dr. Mark Paschen
Orthodontics by Dr. Mark D. Paschen
“What I liked most about the webinar was that it was really informational! I also liked being able to see you and ask questions! I think that it was awesome that we could interact with you and the other offices.”
Courtney Murray
Rekow and Stull Orthodontics
“What I liked most about the webinar was that it was very thorough – discussed all the aspects from the new patient phone call to financing, virtual meetings, etc.”
Rose Ross
Spillane and Reynolds Orthodontics
“I enjoyed the entire webinar! I am new to this position and everything was so helpful. I also enjoyed how we could interact and get feedback from other offices. I learned a lot! The webinar is an excellent idea!””
Michele Means
Rekow and Stull Orthodontics
Fort Thomas, KY
“What I liked most about the webinar was that it was full of great ideas and everyone got to interact including other offices! It was a pleasure to listen to Charlene speak and I learned lots of helpful information.”
Tiffany Slaven
Rekow and Stull Orthodontics
Fort Thomas, KY
“I really enjoyed the information and seeing what goes into a new patient process. I’m more clinical, but still have to answer phones and do new patient exams. I loved the whole meeting! Thank you!”
Kira Hoffmann
Rekow and Stull Orthodontics
Fort Thomas, KY