A 40-day training program for the new orthodontic clinical assistant designed not only for the trainee, but also for the trainer and the doctor as well!

The Complete Guide is a thorough yet concise library of everything you want to know about managing an orthodontic practice. This 200-page manual is literally a management handbook for the practice. A great resource for new orthodontists.

Learn how every team member plays an important role in the 5 major office systems:

• Scheduling System
• Marketing System
• Clinical System
• New Patient Process
• Collection System

Discover the benefits of Team Power!

There is a lot more to creating beautiful "smiles" in the orthodontic office than just the treatment. Learn to create an outstanding customer service atmosphere in your practice that leaves your patients and parents with a smile and a glowing reference for your office!
 

The JCO Journal said that through this course Charlene “offers practical advice on converting shoppers into enthusiastic patients”. They also said that Charlene “presents ways to automate the collection system so that it becomes an engine of growth instead of a hit-or-miss affair.”

Improve your new patient process and increase your case acceptance with this incredible training course.

Charlene White has developed several scripts for handling patient questions, front desk interactions, scheduling conflicts, and stressful situations either other the phone or in person.

The perfect follow-up to Charlene's Excellence course. It will boost your enthusiasm, improve your skills and take your professionalism to the next level!