Not having good systems in place for communicating within your practice leads to dissatisfied staff, office conflict, and a breakdown in team morale. Worst of all, poor communication opens the door for that dreaded “grapevine” communication that is so damaging to your team’s success.
This Course Contains . . .
A one hour and 30 minute video covering:
- How to improve intra-office communication skills through the use of such items as:
- A staff communication coordinator
- An office calendar
- The staff empowerment calendar
- Staff memos
- Idea Boards
- Charlene goes into great detail of how to coordinate your meetings:
- Morning huddles
- End of day huddles
- Staff meetings
- Staff retreats
- Continuing education trips
- On-going training sessions
- Charlene also tells you how to handle intra-office conflict.