Charlene White has developed several scripts for handling patient questions, front desk interactions, scheduling conflicts, and stressful situations either other the phone or in person.

Easy, convenient and practical for busy offices, Charlene’s Webinars offer a condensed, action packed version of the New Patient Coordinator seminar online.

In this course, Charlene will teach you to keep good, high quality staff on the team by orientating them properly, evaluating them fairly, and compensating them equitably!

Specifically designed for the doctor or the top-notch office manager. This is an incredibly low-cost alternative to an in-office consultation.