SECRET SHOPPER CALL
Are you missing out on valuable starts because that first call is giving the wrong impression of your practice? Remember, you never get a second chance to make a good first impression. With Charlene White’s Secret Shopper Call, a “new patient call” from an anonymous caller is made to your office. After the call, you will receive the tape-recorded message to review as well as a checklist from Charlene of ways to enhance that important phone call in the future.