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2018 Workshop


Registration is limited to 12 attendees!

October 25-26, 2018 | Orlando, FL
For Doctors & Managers Only.

The workshop is being held at the Citrus Club.


  • Registration fee per attendee is $1,595.

  • Day one of the forum will be from 8:30 am - 5 pm.  Day two will be from 8 am - 12 pm.

  • Upon registration, you will receive a planning package via email.

  • You will receive a 100+ page workbook packed full of vital information at the forum.

  • Continental Breakfast will be served on both days with lunch served on Thursday.

  • You will receive $500 credit toward Charlene's Off-Site Management Program.

  • Download "Do I Need an Office Manager" Article.



Dallas Workshop

Follow this link for hotels near the Tower Club in Dallas, TX.

To book a room in our courtesy block at the Hilton Garden Inn Downtown Dallas, click on the link.

Orlando Workshop

Follow this link for hotels near the Citrus Club in Orlando, FL.

To book a room in our courtesy block at the Embassy Suites Orlando Downtown, click on the link or call 800-809-9708 and use group code:  CWG and/or saying "Charlene White Group."



  • Creating a "Peak Performance Practice"

  • Key Elements of an outstanding team

  • Responsibilities of a management position

  • Conflict resolution

  • How to evaluate your Key Performance Indicators (KPIs)

  • Scheduling for Success

  • Overhead analysis and tips for improving

  • Clinical efficiency benchmarks

  • Human Resource systems that are essential to success

  • Ways to motivate and inspire the team

  • The pros and cons of incentive bonus plans

  • How to analyze each team member's performance

  • Marketing for Success - How to increase patient and doctor referrals and evaluate Return of Investment (ROI)

  • Accurately calculate case acceptance...The first step to improvement

  • The dos and don'ts of appointment book control

  • How to nurture your "File of Gold" - Your recall system

  • Hiring Made Easy

  • How to create a positive 1st day in the office

  • How to give feedback to get better results

  • Software utilization

  • Valuable services to consider