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2019 Workshop


June 21, 2019 in Chicago, IL

To be held at the Embassy Suites Hotel

Click to Register Now!


  • Registration is $795 for the first person and $695 for each additional participant.

  • The seminar will be 8:30 am - 5:00 pm

  • Registration will include lunch & cocktail hour.

  • All participants will receive a registration planning package which will include the list of hotels in close proximity to the venue.

  • All participants will receive a workbook at the workshop.

  • For additional information, feel free to call Charlene at (757) 456-0555 or email her.



Follow this link for hotels near the Embassy Suites Hotel.



  • Learn the #1 role of the NPC that results in case acceptance

  • Start promoting your practice on the first call. Let people know, “We love new patients”

  • The power of the “Take 10 Check In” to build excellent rapport

  • How being persuasive versus informative leads to starts

  • Overcome the #1 reason patients do not start treatment in your office

  • Unique ways to communicate with the decision maker who does not come to the exam

  • Major secrets which enhance the doctor’s exam

  • How to create financial arrangements that lead to case acceptance

  • Make copayment insurance work for you — not against you

  • Set up a recall system that will result in an 85% rate effectiveness

  • Make pending calls that get results

  • Overcome key objectives you commonly hear such as, “I need to talk to my husband.”

  • Learn one key phrase that results in leading your patient to “yes.”

  • Learn lots of “Scripting” tips that get results

  • Pre-Recorded webinar available — see our website for details

  • Target key areas that need focus by completing Charlene’s “Self Analysis” questionnaire and marketing preparation forms

  • Create a powerful marketing plan that encompasses patients, parents, referring teams, schools, community, and your team.

  • Set a budget and calculate return on investment. Make your dollars work for you

  • Take home specific marketing tips that you can implement right away

  • Interact with Charlene and other attendees to gain additional proven strategies

NPC Workbook cover image